Money Back

 

At Svelte Luxe, we stand by the quality of our products. If you’re not fully satisfied, we offer a money-back guarantee under the following conditions:

 

Eligibility for a Refund

  • Requests must be made within 30 days of delivery.
  • Items must be unused, unwashed, and in original condition with tags attached.
  • Final sale items, gift cards, and undergarments are non-refundable for hygiene reasons.
  • Shipping fees are non-refundable unless the item is defective or incorrect.


How to Request a Refund

1. Contact Us: Email contact@svelteluxe.com with your order number and reason for the refund.


2. Approval: If approved, we will provide return instructions.


3. Return the Item: Ship the product back using a trackable shipping service.


4. Processing: Refunds will be issued within 5-7 business days after we receive and inspect the return.

 

Exceptions

  • Refunds apply only to first-time purchases of a product.
  • Items that show signs of use, washing, or damage are not eligible.


If you have any questions, reach out to us at contact@svelteluxe.com.